URGENT WARNING FOR TAXI DRIVERS, RIDESHARE DRIVERS AND ACA MEMBERS – CIRCULATION OF FALSE DOCUMENTS IN NEW SOUTH WALES AND VICTORIA
In recent weeks, it has come to our attention that false coverage documents have been circulated in NSW. These documents look like they have been issued by ACA or by insurers to confirm cover is in place for particulars taxis and ride share vehicles. None of the documentation is legitimate.
ACA does not have any authorised agents to collect contributions/premiums for cover directly from drivers. Only ACA or High Street Underwriting can issue certificates of coverage documents. If you have received your documents from someone purporting to be our agent, please contact us immediately as your documents may be false/fraudulent.
Do not deal with anyone who is purporting to be an intermediary or agent unless that person is a licensed insurance broker. Do not pay anyone any funds for your coverage, payments are to be made direct to ACA or via our approved premium finance arrangements.
You must submit your application for membership in the scheme. Please do not be a victim of these illegal and opportunistic practices. If you are concerned, contact ACA directly to confirm the currency of your coverage on 1300 176 282.